Course curriculum

    1. Budget Pipeline and SLAs Cheat Sheet

    2. Cheque Accounts and Overdrafts Cheat Sheet

    3. Confirmation Page and Regenerating Documents Cheat Sheet

    4. Convert Process and POA

    5. Disputes and Refunds

    6. Debi Check

    7. Matogen Cheat Sheet

    8. Objection Handling

    9. OCS Tickets

    10. Withdrawal Process

    11. 17.2 Accepts, Rejects and Retention

    12. Debit Order Cancellation Process and Payslip Deductions

    13. Active Listening & Emotional Triggers

    14. Debi Check

About this course

  • Free
  • 14 lessons
  • 0 hours of video content

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